Registration & Policy
PLEASE READ CAREFULLY OUR POLICY BEFORE REGISTRATION.
PRIVATE LESSONS PAYMENT
Advanced payment is required, see Programs for the details about tuition fees and available packages.
GROUP LESSONS PAYMENT
Full payment is due upon registration to reserve your child’s place in a class.
The minimum enrollment per a class is 4. The maximum enrollment per a class is 6.
Classes may be cancelled due to insufficient enrollment. In this event, all families would be notified prior to the first class and a refund or alternate class time would be offered.
ABSENCE / LESSON CANCELLATION / MAKE-UP LESSONS
You can notify us about lesson cancellation:
by phone # 1 (289) 809-0570;
by email firstname.lastname@example.org;
via Contact Us page on our web-site.
Notice of absence must be received by Academy at least 24 hours before the lesson time otherwise a make-up lesson will not be granted. Lateness for lessons will not be made up or refund.
Absolutely no refund and no make-up lesson in case of no-show.
All payments made for the lesson packages are non-refundable and may only be used towards make-up lessons.
Please note: make-up classes are a bonus, RAMA will not track students for makeups. It is “the students responsibility” to re-schedule the lesson they have cancelled. Make-ups are non-transferable to future lessons.
Make-up lessosn limitations:
3 make-up lessons per 6 month – private one-on-one lessons;
1 make-up class per group lessons session and it must be scheduled within the session.
In case of class cancellations due to severe weather conditions or other circumstance beyond the control of RAMA, we will notify you by e-mail or by phone (you can also visit home page on our web-site to confirm if classes have been cancelled).
Make-up lesson will be scheduled (date and time are subject to availability).
CANCELLATION OF INSTRUCTION / SUPPLY TEACHER
RAMA reserves the right to cancel any lesson at any time without advance notice or liability other than to refund tuition fees received for lessons cancelled due to such cancellation or closing.
Royal Academy reserves the right to provide supply teachers due to the cancellation of the original instructor without advance notice.
RAMA will charge a $20.00 fee on all cheques returned by the bank.
SUSPENSION OF STUDENT
RAMA reserves the right to suspend students for non-payment of tuition, extreme absence or inappropriate conduct.
Two-weeks written (letter or e-mail) notice is required to withdraw from the program.
Individual lessons package payments:
if the cancellation occurs before the first class, the payment will be refunded minus a $10.00 processing fee;
if the cancellation occurs after the first class, the tuition will be refunded less one lesson base price plus $20.00 processing fee;
if the cancellation occurs after the second class no refunds or credits will be issued for the 8 lessons package; for the 16 lessons package tuition will be refunded less two lesson base price plus $20.00 processing fee.
no refund for the 16-lesson package after the third lesson.
if a cancellation occurs before the first class, the payment will be refunded minus a $10.00 processing fee;
if the cancellation occurs after the first class, the tuition will be refunded less $50.00 processing fee;
no refund after the second class.
any additional siblings that enroll to any of our program, will receive a 5% discount toward the lesson base price.
if you refer a new student who enrolls with one of the Academy program, you will receive a $20 credit towards the next lesson or package.
RAMA accepts cash, cheques, Interac, VISA, Master Card, AMEX and Discover
The Royal Academy of Music and Arts (RAMA) offers high quality year-round educational instruction in the Performing and Visual Arts for students of all ages.
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